A Coaching Approach in the Medical Field

Emma Weber

I seem to have a radar for seeing coaching approaches in situations around me–sometimes in areas I wouldn’t expect to see coaching.

I was in the UK Doctors waiting room recently and I saw the leaflet 10 things to ask myself before I see the doctor.

They included the following:

  • What do I want to get from this visit?
  • What is my priority for this visit?
  • What am I already doing to help myself?
  • What have I achieved since the last visit?  What is my goal?

The leaflet was distributed by the “Experts Patients Programme”–I love it!  The patient is treated as the expert in their own life, not the doctor.  It’s a mind shift, and it moves towards the principles that we use on a daily basis in Turning Learning into Action–TLA.

Emma Weber is a recognized authority on the transfer of learning. As CEO of Lever–Transfer of Learning, she has helped companies such as Telstra, Oracle and BMW deliver and measure tangible business results from learning. She has also been a guest speaker at learning effectiveness conferences worldwide and authored the hugely successful book “Turning Learning into Action“. Much more detail around the issues and solutions examined in this article are available in the book – please feel free to download a free chapter. Emma and her team also developed Coach M, a coaching chatbot that delivers fully scaleable learning transfer. She is also a co-author of the books Making Change Work, and Designing Virtual Learning for Application and Impact. Her work and approach is also featured in Data and Analytics for Instructional Designers by Megan Torrance (Author), Foundations of People Metrics and Analytics – by Renjini Joseph and an ATD 10-minute case study series – Chatbot Coaching for Learning Transfer.