Increase Learning Application By 53% In 90 Minutes Or Less (Seriously.)
Increase Learning Application By 53% In 90 Minutes Or Less Seriously.
Boost Learning ROI & Improve Employee Performance
That way, employees can turn their learning into action.
And you can transform your training budget into improved on-the-job performance.
Who Coach M Is For
Your organisation may be able to benefit from Coach M if…
Who Coach M Is For
Your organisation may be able to benefit from Coach M if…
You want to increase employee performance in capabilities like sales and customer service.
You want to develop existing talent in an effective and cost-efficient way.
You want to increase employee productivity — virtual or on-site — and stay on track for strategic objectives.
You want employees to get more value out of training and continue to benefit from training long after it’s over.
1 https://www.td.org/insights/how-much-is-scrap-learning-costing-your-organization
2 https://www.researchgate.net/publication/277025041
3 https://www.researchgate.net/publication/235975809
4 https://www.iso.org/news/ref2357.html
5 https://www.iso.org/standard/69338.html
How Coach M Works
Adding Coach M to your L&D program is simple.
When it’s time to apply their learning, employees are introduced to Coach M.
Over the next eight weeks, they engage in three 30-minute instant messaging chats with Coach M. We call these ‘learning breaks.’
Learning breaks help employees reflect on goals and keep themselves accountable, so they can implement their training on-the-job.
We track progress, so you can get insights into how employees are performing and applying their learning.
The end result? Employees perform better, and your training program becomes more effective in 90 minutes or less.
When it’s time to apply their learning, employees are introduced to Coach M.
Over the next eight weeks, they engage in three 30-minute instant messaging chats with Coach M. We call these ‘learning breaks.’
Learning breaks help employees reflect on goals and keep themselves accountable, so they can implement their training on-the-job.
We track progress, so you can get insights into how employees are performing and applying their learning.
The end result? Employees perform better, and your training program becomes more effective in 90 minutes or less.
Meet Coach M
We Think You’ll Love Her
Based on 20k+ Real-Life Conversations
Coach M’s technology is based on 20,000+ real-life conversations we’ve had helping learners increase performance and reach their goals.
Coach M is programmed with over 120 conversational pathways, so chatting with her feels natural and effortless.*
*But if things get awkward, we have real-life humans available to come in and clear up any confusion. 🙂
Designed For Valuable Performance Insights
Coach M reports weekly on employee performance post-training.
You’ll see the percentage uplift achieved toward employees’ goals and get insight into engagement levels as well.*
She also helps you manage risk, improve program design, and comply with new learning regulatory requirements.
*And if that’s not enough, advanced data analytics packages are available on request to align with your learning data strategy.
Powered By Proven TLA Methodology
Coach M uses our proven Turning Learning into Action™ (TLA) methodology, developed to help employees efficiently transform their learning into beneficial, on-the-job habits.
TLA is a proprietary methodology that has achieved up to 344% ROI with our 1:1 coaching clients.6
Fits Seamlessly Into Most L&D Programs
After set-up, Coach M largely runs on autopilot.
Just set it up before training, so it can run automatically afterwards to boost employee performance and improve training ROI.
Learners can even choose their own appointment times with Coach M, so they can make progress when it’s most convenient.
Integrates With Major Messaging Platforms
Coach M works with nearly any messaging platform.
So whether your employees spend their time on MS Teams, Slack, or even standard SMS — Coach M can be there to help boost performance.
This ease-of-access is one of the reasons Coach M has a 70% participation rate across a 6-week period.
Tailored Uniquely For Your Organisation
We also offer bespoke versions of Coach M for organisations that need a higher level of customisation.
Click below to request a demo, and we can discuss what your organisation needs.
How Coach M Seamlessly Boosts Learning Application & ROI
When it comes to training, most employees only implement a very small fraction of what they learn.
Anywhere from $225,000 – $400,000 is wasted on information that employees will never actually use.
So if your organisation spends $500,000 on training per year…
At best, employees apply roughly half of what they learn in training (about 55%). And at worst?
They only apply 20% of what they learn.
Ouch.
The industry term for this is ‘scrap learning’. And as you might be able to guess… Scrap learning is information someone learned during training, but did not apply to their day-to-day work.
The Subtle ‘Checkbox Problem’ Causing High Scrap Learning Rates
Here’s the harsh truth:
Most L&D Managers are evaluated on the wrong things.
Most are only evaluated on whether they are able to get ‘bums in seats’ for training.
They’re just ‘ticking a box.’
Only about 1 in 5 L&D Managers is evaluated on their success in improving actual job performance.7
That means most companies aren’t paying attention to the results generated by training…
As a result — they end up with high scrap learning rates and training budgets that aren’t properly utilised.
Most L&D Managers are evaluated on the wrong things.
Most are only evaluated on whether they are able to get “bums in seats” for training.
They’re just “ticking a box.”
Only about 1 in 5 L&D Managers is evaluated on their success in improving actual job performance.7
That means most companies aren’t paying attention to the results generated by training…
As a result — they end up with high scrap learning rates and training budgets that aren’t properly utilized.
The 3-Step Process That Transforms
Employees From Learners To Action-Takers
the amount of scrap learning in L&D programs. How?
Preparation
An action plan is developed at the end of training.
Action
Learners follow a 5-step process designed to hold them accountable and to follow through on their action plans.
Evaluation
Changed behaviours are tracked and used to reduce risk and demonstrate learning impact.
The 3-Step Process That Transforms Employees From Learners To
Action-Takers
Preparation
An action plan is developed at the end of training.
Action
Learners follow a 5-step process designed to hold them accountable and to follow through on their action plans.
Evaluation
Changed behaviours are tracked and used to reduce risk and demonstrate learning impact.
Coach M uses conversational intelligence to implement the TLA methodology and transform employees from learners to action-takers.
The result?
Improved employee performance and improved training ROI.
So whether you’re looking for increased sales capability, improved virtual customer service, or something entirely different…
Coach M has you covered.
How Coach M Helped A Global Pharmaceutical Company Increase Learning Application By 53%
In 2018, a global pharmaceutical company used Coach M to assist with learning transfer in its sales manager training and development program.
The result?
Learners who received coaching support from Coach M experienced a 53% increase in progress toward their goals…
And they were also 35% more likely
to actually hit those goals
Click below to see the full case study.
How Coach M Helped A Global Pharmaceutical Company Increase Learning Application By 53%
In 2018, a global pharmaceutical company used Coach M to assist with learning transfer in its sales manager training and development program.
Learners who received coaching support from Coach M experienced a 53% increase in progress toward their goals…
And they were also 35% more likely to actually hit those goals.