Why This Dan Pink Post Struck a Chord With Me and What It Says About Learning Transfer

This recent LinkedIn post by Dan Pink really stood out to me. Dan is the author of several impactful books on behavior change, and in this post, he dives into important topics like climate change and vaccine hesitation. As I read through it, I couldn’t help but see it through a learning transfer lens.

To me, this post highlights exactly why our learning transfer approach—and the Turning Learning into Action (TLA) methodology—is so effective in driving real behavioral change.

One of the key principles we teach is: don’t jump into using your coaching tools or models unless you’ve first helped the learner identify a meaningful gap. That gap is the fuel for change. But to get there, we need to gently encourage learners to reflect—using a structured process.

One of my all-time favourite tools for this is the Panel of Three. It’s a staple in the TLA methodology, and every time I introduce it in training, it sparks instant excitement. People immediately start thinking of ways to use it with their teams—and they do.

So I’d love to share it with you here.
? Click here to watch the video

It’s a powerful way to help someone see their gap—without resistance or defensiveness. That’s exactly the point Dan Pink makes in his post. Telling someone they’re wrong often backfires. They dig in deeper. The key is to let go of our own need to be right and instead invite curiosity.

And that’s what this tool is all about—inviting curiosity through process, not persuasion.

Let me know how you go with it. I’d love to hear the outcomes you create.

Photo by Priscilla Du Preez ?? on Unsplash

Emma Weber is a recognized authority on the transfer of learning. As CEO of Lever–Transfer of Learning, she has helped companies such as Telstra, Oracle and BMW deliver and measure tangible business results from learning. She has also been a guest speaker at learning effectiveness conferences worldwide and authored the hugely successful book Turning Learning into Action. Much more detail around the issues and solutions examined in this article are available in the book – please feel free to download a free chapter. Emma and her team also developed Coach M, a coaching chatbot that delivers fully scaleable learning transfer. She is also a co-author of the books Making Change Work, and Designing Virtual Learning for Application and Impact. Her work and approach is also featured in Data and Analytics for Instructional Designers by Megan Torrance (Author), Foundations of People Metrics and Analytics – by Renjini Joseph and an ATD 10-minute case study series – Chatbot Coaching for Learning Transfer.