One on one, over the phone – you are never working in isolation!

Even though 95% of our learning transfer work is delivered by phone one-on-one with participants they are never working in isolation. Some of the questions most frequently asked by our coaches in the follow up sessions are: Who can help you with your actions? Who do you need to work with to get the best results? Who can you learn from or collaborate with to help you move forward?

Whether it’s our team, family or friends we all receive tremendous support from a whole host of avenues. Big ‘thank-you’ shout out here to David Powell who gave me some terrific help with business vision this morning.

With thanks in mind I popped out for a coffee and stumbled upon an article on the ‘rescue hug’ – the article details the first week of life of a set of twins. Apparently, each were in their incubators, and one was not expected to live. A hospital nurse fought against hospital rules and placed the babies in one incubator. When they were placed together the healthier of the two threw her arm over her sister in an endearing embrace. The smaller baby’s heart rate stabilised and her temperature rose to normal.

What a poignant reminder of the power of 1 + 1.

 

Emma Weber is a recognized authority on the transfer of learning. As CEO of Lever–Transfer of Learning, she has helped companies such as Telstra, Oracle and BMW deliver and measure tangible business results from learning. She has also been a guest speaker at learning effectiveness conferences worldwide and authored the hugely successful book Turning Learning into Action. Much more detail around the issues and solutions examined in this article are available in the book – please feel free to download a free chapter. Emma and her team also developed Coach M, a coaching chatbot that delivers fully scaleable learning transfer. She is also a co-author of the books Making Change Work, and Designing Virtual Learning for Application and Impact. Her work and approach is also featured in Data and Analytics for Instructional Designers by Megan Torrance (Author), Foundations of People Metrics and Analytics – by Renjini Joseph and an ATD 10-minute case study series – Chatbot Coaching for Learning Transfer.