by Emma Weber | Aug 26, 2009 | Blog
According to a case study detailed in AIM’s publication “Management Today”, Luxottica discovered three years ago a significant disconnection between the way customers and employees viewed their organisation. They had a dominant market position and...
by Emma Weber | Aug 5, 2009 | Blog
I’ve been thinking a lot recently about the keys to successful transfer of learning, in the context of ‘what are the key elements of our approach that produce great results?’ and ‘how can others use our experience to benefit their work or business?’ Do you remember...
